Terms & Conditions of Use
Last updated: February 1, 2026
Overview
These Terms & Conditions of Use (“Terms”) are a legal agreement between you (“you”, “user”) and Cristina At Home, LLC (“Company”, “we”, “us”, or “our”).
These Terms, together with our Privacy Policy, Disclaimer, and any other policies we link to from the site, govern your use of www.thereframemethod.com and any related subdomains, course portals, or password-protected areas (collectively, the “Website”), including all content, products, services, and programs offered through the Website (for example, Get The Divorce™).
By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Website.
About Us
We provide career coaching services, including consultations, resources, and online workshops. As part of this work, we may collect certain personal information to deliver our services effectively and improve your experience.
Privacy Policies
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you agree to the Privacy Policy, which is incorporated into these Terms by reference.
Disclaimer
The information, courses, and services on the Website are for educational and informational purposes only and do not constitute legal, medical, financial, or mental health advice. Our full Disclaimer is incorporated into these Terms by reference. By using the Website, you acknowledge and agree to that Disclaimer.
Eligibility & No Use by Minors
We may use the personal information you provide to:
Deliver coaching sessions and related services.
Respond to your inquiries or requests.
Process payments and manage billing.
Send updates about services, resources, or workshops.
Improve our website, offerings, and customer experience.
We will never sell your data to third parties.
Lawful Use
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the Website.
You agree that you will:
Be financially responsible for all purchases made by you or someone acting on your behalf.
Use the Website and any products or services only for personal or internal business purposes, not for resale or to create competing offerings.
You agree that you will not:
Post or transmit any material that is defamatory, harassing, harmful, hateful, obscene, profane, abusive, or otherwise objectionable.
Upload or share any content that infringes on the intellectual property or privacy rights of others.
Use the Website to engage in any unlawful, fraudulent, or malicious activity.
We reserve the right to refuse service, terminate accounts, or remove access to any part of the Website for behavior we determine, in our sole discretion, violates these Terms.
Free & Gated Content
From time to time, we may make free resources available (such as checklists, guides, or trainings) in exchange for your email address or other information (“Gated Content”).
We grant you a personal, limited, non-exclusive, non-transferable license to access and use this Gated Content for your own personal or internal business use.
You may not:
Share, sell, reproduce, republish, distribute, or publicly display the Gated Content.
Edit, modify, or create derivative works from the Gated Content.
Use the Gated Content to create a competing product, service, or program.
Digital Courses, Memberships & Refund Policy
Our offerings may include digital courses, programs, workshops, and/or memberships (for example, Get The Divorce™).
Because digital products are delivered with instant access, all course and program sales are final and non-refundable, unless otherwise expressly stated at checkout.
By purchasing a digital product, you acknowledge and agree that:
You receive immediate access to course materials after purchase.
You will not request or receive a refund once access has been granted.
If we offer a recurring membership:
You are responsible for managing your own subscription.
You may cancel future billing at any time according to the instructions in your account or emails, but past charges are not refundable.
Access to membership content may end when your billing cycle ends.
Language & Content Style
Some of our materials may include strong language or direct, emotionally intense topics (for example, discussions of divorce, relationship distress, or trauma). If you are uncomfortable with this style, please do not purchase. Refunds will not be granted based on dissatisfaction with tone, language, or delivery style.
No Guarantees of Results
Cristina At Home, LLC does not make any guarantees about your personal, relational, emotional, or financial results from using the Website or our programs.
Any examples of client experiences, testimonials, or case studies are illustrative only and do not guarantee that you will achieve the same or similar results. Your outcomes depend on many factors including your decisions, history, effort, nervous system, and personal circumstances.
By using our Website or purchasing our products, you agree that you are solely responsible for your results, and you understand that the Company is not liable for your decisions or outcomes.
Submissions, Testimonials & Support Communities
If you submit or upload any content to the Website or to any related support communities (including private groups, comments, messages, testimonials, or other materials) (“Submissions”), you agree that:
You own the rights to your Submission or have permission to share it.
Your Submission does not violate the rights of any third party.
By providing a Submission, you grant Cristina At Home, LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, display, and distribute your Submission for business, marketing, and promotional purposes, including testimonials, in any media now known or later developed. We may use your first name and last initial, or initials, unless you request anonymity.
You retain ownership of your original content. We are not required to use any Submission and may remove any Submission at any time.
You agree to hold us harmless from any claims arising out of or in connection with your Submissions, including claims related to copyright, trademark, privacy, or other rights.
Our Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, videos, audio, course materials, downloads, design, and branding, is owned by Cristina At Home, LLC or our licensors and is protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content for your personal or internal business use only.
You may not:
Copy, reproduce, modify, adapt, translate, or create derivative works from our content.
Sell, license, or distribute our content to third parties.
Share your login credentials or allow others to access paid content using your account.
We reserve the right to revoke your access, without refund, if we reasonably believe you have violated our intellectual property rights or these Terms.
“The Reframe Method™,” “Get The Divorce™,” and any related names, logos, or slogans are trademarks or service marks of Cristina At Home, LLC. You may not use them without our prior written consent.
Changes to These Terms
We may update these Terms, our Privacy Policy, or our Disclaimer at any time. When we do, we will revise the “Last Updated” date at the top of this page.
Any changes are effective immediately when posted on the Website. Your continued use of the Website after we post changes means you accept and agree to the updated Terms.
No Warranties
The Website and all content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability of the content.
We do not warrant that:
The Website will be uninterrupted, secure, or error-free.
Defects will be corrected.
The Website or any files available for download will be free of viruses or harmful components.
You use the Website at your own risk.
Limitation of Liability
To the fullest extent permitted by law, in no event shall Cristina At Home, LLC, its owners, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Website, products, or services.
If you are dissatisfied with the Website or these Terms, your sole and exclusive remedy is to stop using the Website.
Where liability cannot be excluded, our total liability to you for any claim arising out of or relating to the Website or any products purchased shall not exceed the total amount you paid to us for those products or services.
Availability & Interruptions
We try to keep the Website and course portals available, but we do not guarantee that access will always be uninterrupted or error-free.
We may suspend, withdraw, or modify any part of the Website or services at any time without notice. We are not liable for any loss or damage resulting from such interruptions or changes.
Malicious Code & Security
We make reasonable efforts to protect the Website, but we do not guarantee that it will be free from viruses, malware, or other harmful components.
You are responsible for using appropriate security software and protecting your own devices and data. We are not responsible for any loss or damage caused by malicious code, hacking, or other unauthorized access.
Transmission of data over the internet is at your own risk. We cannot guarantee the security of information transmitted to or from the Website.
Third-Party Links & Resources
The Website may contain links to third-party websites or resources that we do not own or control. These links are provided for your convenience only.
We are not responsible for the content, policies, or practices of any third-party websites and do not endorse or guarantee them. Your use of third-party sites is at your own risk.
Indemnification
You agree to indemnify, defend, and hold harmless Cristina At Home, LLC and our owners, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising out of or related to:
Your use of the Website or our products;
Your violation of these Terms or any applicable law;
Your infringement of any intellectual property or other rights of any third party.
Headings & Severability
Section headings are for convenience only and do not affect the meaning of any provision.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
Entire Agreement & Waiver
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Cristina At Home, LLC regarding the Website and supersede all prior agreements, understandings, or representations.
Any failure by us to enforce a provision of these Terms is not a waiver of that provision or any other provision.
Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
You agree that any disputes arising under or related to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to the personal jurisdiction of those courts.
Dispute Resolution
Before filing any legal action, you agree to first attempt to resolve any dispute, claim, or controversy with us through good-faith negotiation or mediation. If the dispute cannot be resolved informally, you may pursue other remedies available at law or in equity, subject to the governing law and jurisdiction clauses above.
All Rights Reserved
All rights not expressly granted in these Terms are reserved by Cristina At Home, LLC. If you have questions about allowed uses of our content or services, contact us at support@thereframemethod.com.
Contact Information
The Website is owned and operated by Cristina At Home, LLC.
You may contact us at:
Email: support@thereframemethod.com
Mailing address:
The Reframe Method c/o Cristina At Home, LLC
14 NE 1st Ave
Ste 1403 #172
Miami, FL 33132
Privacy Policies
Last updated: February 1, 2026
Overview
This Privacy Policy describes how Cristina At Home, LLC (“Company”, “we”, “us”, “our”) collects, uses, and shares information about you when you use our website www.thereframemethod.com and related subdomains, course areas, or password-protected portals (collectively, the “Website”), including any products, courses, or services offered through the Website such as Get The Divorce™ (the “Services”).
By using the Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website.
Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
Contact information – such as your name, email address, mailing address, phone number.
Account information – username, password, and profile details for any member areas or course portals.
Billing information – payment card details or billing address (processed via third-party payment processors like Stripe or PayPal; we do not store full card numbers ourselves).
Course / program data – responses to prompts, survey answers, feedback forms, or submissions inside courses, support communities, or contact forms.
Communications – emails you send to us, messages via contact forms, customer support chats, or comments in any communities we host.
b. Information Collected Automatically
When you use the Website, we may automatically collect:
Usage data – pages visited, links clicked, time spent on pages, referring and exit pages.
Device and technical data – IP address, browser type, operating system, device type, and similar technical information.
Log data – standard server logs that may include your IP address and timestamps.
We may use cookies, pixels, and similar tracking technologies to collect some of this information (see “Cookies & Tracking Technologies” below).
c. Information from Third Parties
We may receive information about you from third parties, such as:
Payment processors (e.g., Stripe, PayPal)
Email marketing or course hosting platforms
Analytics providers (e.g., Google Analytics)
Social media platforms, if you interact with us there or log in via a social account
How We Use Your Information
We may use the information we collect for purposes including:
To provide and maintain the Website and Services
Creating and managing your account
Delivering course content (e.g., Get The Divorce™) and related materials
Processing payments and fulfilling orders
To communicate with you
Sending transactional emails (receipts, login details, course updates)
Responding to your questions, support requests, and feedback
Sending newsletters or marketing emails, if you’ve opted in (you can unsubscribe at any time)
To improve and personalize the Website
Analyzing usage and performance
Developing new offerings and content
Customizing your experience
For legal, safety, and compliance purposes
Enforcing our Terms & Conditions and other policies
Protecting our rights, property, and safety, and that of our users
Complying with legal obligations, law enforcement requests, or court orders
Legal Bases (for EEA/UK Visitors)
If you are in the European Economic Area (EEA) or UK, we process your personal data under one or more of the following legal bases:
Your consent (e.g., when you join our email list).
Performance of a contract (e.g., when you purchase a course and we deliver it).
Legitimate interests (e.g., improving our services, preventing fraud) where those interests are not overridden by your rights.
Compliance with legal obligations.
How We Share Your Information
We do not sell your personal information.
We may share information with:
Service providers / processors who help us operate the Website and Services (for example: payment processors, email providers, course hosting platforms, analytics providers, customer support tools). These third parties are only authorized to use your information as needed to provide services to us.
Professional advisors such as lawyers, accountants, or auditors, as necessary.
Legal or government authorities when required by law or to protect our rights, safety, or property.
Successors or assigns in connection with a merger, sale, or other business transfer involving Cristina At Home, LLC, where your information may be transferred as part of the transaction.
Cookies & Tracking Technologies
We may use cookies, pixels, web beacons, and similar technologies to:
Remember your preferences
Keep you logged into member areas
Understand how visitors use the Website
Measure the effectiveness of our marketing campaigns
You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Website may not function properly without cookies.
If we use third-party analytics or advertising tools (such as Google Analytics, Facebook/Meta pixel, etc.), they may set cookies or collect data according to their own privacy policies.
Data Retention
We retain your personal information for as long as reasonably necessary to:
Provide the Services to you
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements
When we no longer need your information, we will delete or anonymize it, where feasible.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure.
You understand that we cannot guarantee absolute security of your information and that you provide information at your own risk.
You are responsible for protecting your account credentials and for all activity under your account.
International Transfers
Our business is based in the United States. If you access the Website from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States (or other countries where our service providers operate), which may have different data protection laws than your country.
By using the Website, you consent to this transfer.
Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information, such as the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal or contractual obligations)
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails
To exercise any of these rights, please contact us at support@thereframemethod.com.
We may need to verify your identity before fulfilling certain requests.
Third-Party Links
The Website may contain links to third-party websites or resources. We are not responsible for the privacy practices, policies, or content of those third-party sites.
If you follow a link to a third-party website, you do so at your own risk and should review that website’s privacy policy.
Children’s Privacy
The Website and Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.
If we learn that we have collected information from a child under 18, we will take reasonable steps to delete it. If you believe we might have any information from or about a child under 18, please contact us immediately at support@thereframemethod.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last Updated” date at the top of this page.
Any changes are effective when posted on the Website. Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: support@thereframemethod.com
Mailing Address:
The Reframe Method c/o Cristina At Home, LLC
14 NE 1st Ave
Ste 1403 #172
Miami, FL 33132
Disclaimer
The information on this Website and inside any Cristina At Home, LLC / The Reframe Method™ products, including Get The Divorce™, is for educational and informational purposes only. It is not professional therapy, mental health treatment, medical advice, legal advice, or financial advice.
Nothing on this Website or in our courses creates a therapist–client, coach–client, or attorney–client relationship between you and Cristina At Home, LLC, even if you communicate with us by email, social media, comments, or inside a course.
You are responsible for your own decisions, actions, and results. Any choices you make about your relationships, marriage, divorce, finances, or mental health are fully your responsibility. We cannot and do not guarantee specific outcomes or results.
If you need mental health support, legal advice, financial planning, or any other professional service, you should consult a licensed professional in your area.
If you are in an abusive or unsafe situation, or believe you may be, this Website and our courses are not a substitute for crisis support, safety planning, or emergency services. Please contact local emergency services, a domestic violence hotline, or a trusted professional immediately if you feel you are in danger.
By using this Website or purchasing any product, you agree that Cristina At Home, LLC is not responsible for any decisions, actions, or results you experience, and you release us from any liability related to your use of this content.
